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My Sierra Wireless hotspot error message reads, "mobile broadband disconnected".

RonDRonD Posts: 2FreedomPop Newbie
From another thread with the same issue it looks like I need at reset at Freedompop. The Sim #'s are 8901170427 and 8178199115. Can this be done please?

Answers

  • MarcelaSMarcelaS Posts: 1,025 admin
    RonD said:

    From another thread with the same issue it looks like I need at reset at Freedompop. The Sim #'s are 8901170427 and 8178199115. Can this be done please?

    Hi!

    Our team is glad to assist you.

    We have refreshed and reactivate the service. Please sync the account data, Below a useful article.

    https://support.freedompop.com/app/answers/detail/a_id/3240/kw/sync data

    Let us know if it is working properly now.
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