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data usage does not reflect my subscribed plan

Sean_TengSean_Teng Posts: 2FreedomPop Newbie
I am subscribed to the 3GB plan, but when I check my usage it shows I have 2.25 available. Why is there a discrepancy, and am I allowed to go up to 3GB without being charged extra?

Answers

  • MarcelaSMarcelaS Posts: 1,097 admin
    Sean_Teng said:

    I am subscribed to the 3GB plan, but when I check my usage it shows I have 2.25 available. Why is there a discrepancy, and am I allowed to go up to 3GB without being charged extra?

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the phone number in question so we can take a closer look at it.
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