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BYOD Device Swap

Daniel NatanDaniel Natan Posts: 14FreedomPop Newbie
Hello, I have 2 accounts that I need to swap devices between.

Account 1: Primary
MEID: 99000626838669
Last four of Phone number: 2384

Account 2: Secondary
MEID: 99000476494684
Last four of Phone number: 8129

Best Answers

  • Daniel NatanDaniel Natan Posts: 14FreedomPop Newbie
    #3 Accepted Answer
    Hi, I had reached out on facebook and they responded saying they swapped it as well. I tried turning off both devices and 1 of them back on. I also attempted a "sync account" on the MEID: 99000476494684 device. It still appears to be on the old account. Is it possible that one of you swapped it and the other swapped it back, haha?
  • Daniel NatanDaniel Natan Posts: 14FreedomPop Newbie
    #4 Accepted Answer
    It looks like it was indeed swapped back. I'll continue working with the Facebook team to get this resolved. Thank you.
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