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Battery broken? Alcatel OneTouch Conquest

anonymousXYZanonymousXYZ Posts: 1FreedomPop Newbie
I ordered the Free Phone in April 2017 and the battery seems to be broken already. It's empty after a few hours even when I do not use the phone and disable location services and heavy apps...

Comments

  • MarcelaSMarcelaS Posts: 1,025 admin

    I ordered the Free Phone in April 2017 and the battery seems to be broken already. It's empty after a few hours even when I do not use the phone and disable location services and heavy apps...

    Hi!

    Upon account review, we have found that this device was purchased on 03-31-2018. Due to this, this device is out of our 30-day return for refund or out 90-day exchange policy. I suggest taking this device to a 3rd party vendor that might fix it since we do not count with a repair center, or call our sales department for the latest offers available for such a loyal customer like you. Please contact us directly 9am-5pm PST, any day of the week at (877) 848-2810.
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