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Why has my account been deactivated?

Donald33477Donald33477 Posts: 2FreedomPop Newbie
Status code 100

Answers

  • MarcelaSMarcelaS Posts: 1,090 admin

    Status code 100

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the phone number in question so we can take a closer look at it.
  • Donald33477Donald33477 Posts: 2FreedomPop Newbie
    Good morning Marcela

    My issue appears to be resolved, but it occurred as soon as I hit 200Mb of data left, which means it will happen again.

    Frustrated that I could not open a ticket or enter credit card information when this happened.

    Credit card company had no issues, did not see any activity from Freedompop.

    8002 is the last four digits

    Thank you in advance
  • MarcelaSMarcelaS Posts: 1,090 admin

    Good morning Marcela

    My issue appears to be resolved, but it occurred as soon as I hit 200Mb of data left, which means it will happen again.

    Frustrated that I could not open a ticket or enter credit card information when this happened.

    Credit card company had no issues, did not see any activity from Freedompop.

    8002 is the last four digits

    Thank you in advance

    Hi!

    After checking y our account, we found there was a delay in the system in updating the information however we have refreshed it, please let us know if it is working properly.
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