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How is my data being used even when my phone is powered off?

asusmyzasusmyz Posts: 23FreedomPop Newbie
Hello,

I have been having thisissue since Nov 2018, 3-4 times a day 2MB usage charges sometimes even when the phone is turned off. Even wrote to support and they just send a page about data usage examples, Please help fix the problem. ICCID - 89011704278203038106

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