**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Missing $20 balance

ariari Posts: 2FreedomPop Newbie
I paid $20 for top-up credit to downgrade my plan in December. However, my top-up credit balance seems like $0.... Did I do anything wrong??

Answers

  • [Deleted User][Deleted User] Posts: 0 admin
    ari said:

    I paid $20 for top-up credit to downgrade my plan in December. However, my top-up credit balance seems like $0.... Did I do anything wrong??

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the phone number in question so we can take a closer look at it.
Sign In or Register to comment.