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Account suspended

lgj100lgj100 Posts: 2Unconfirmed, FreedomPop Newbie
Hi

My account is still suspended after I updated my credit card information. The "account suspended" notice on my freedompop account went away after I updated the card, but I still can't make calls, and I get an "account suspended message" when trying to make a call.

Why is it still suspended"

Answers

  • MarcelaSMarcelaS Posts: 1,025 admin
    lgj100 said:

    Hi

    My account is still suspended after I updated my credit card information. The "account suspended" notice on my freedompop account went away after I updated the card, but I still can't make calls, and I get an "account suspended message" when trying to make a call.

    Why is it still suspended"

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the phone number in question so we can take a closer look at it.
  • TamsTams Posts: 4FreedomPop Newbie
    I have the same problem. Please help resolve also.
  • lgj100lgj100 Posts: 2Unconfirmed, FreedomPop Newbie
    Thanks for your reply. It is now working again.
  • MarcelaSMarcelaS Posts: 1,025 admin
    Tams said:

    I have the same problem. Please help resolve also.

    Hi!

    Our team is glad to assist you.

    Please provide the last four digits of the phone number in question so we can take a closer look at it.
    lgj100 said:

    Thanks for your reply. It is now working again.

    Awesome!

    Have a nice week.
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