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Need help cancelling account

mabdallamabdalla Posts: 4FreedomPop Newbie
Hi, like several people in this community, I'm having difficulties to cancel my account online. I already tried several times but I keep getting the same error message: "Failure. Cancellation Unsuccessful. Please try again later.". I haven't used my FreedomPop devices in a few years and would like to cancel my account. Can you please assist me in cancelling my account?

The two devices associated with my account are:
- Freedom Spot MiFi 500 LTE
- Freedom Spot - Photon


Comments

  • MarcelaSMarcelaS Posts: 1,090 admin
    mabdalla said:

    Hi, like several people in this community, I'm having difficulties to cancel my account online. I already tried several times but I keep getting the same error message: "Failure. Cancellation Unsuccessful. Please try again later.". I haven't used my FreedomPop devices in a few years and would like to cancel my account. Can you please assist me in cancelling my account?

    The two devices associated with my account are:
    - Freedom Spot MiFi 500 LTE
    - Freedom Spot - Photon


    Hi!

    Our team is glad to assist you.

    The services for the Freedom Spot MiFi 500 LTE and the Freedom Spot - Photon are now canceled.

    If you have further questions, do not hesitate to contact us.
  • mabdallamabdalla Posts: 4FreedomPop Newbie
    Dear Marcela, thank you for your help!
  • MarcelaSMarcelaS Posts: 1,090 admin
    Anytime!

    Let us know if we can help with something else, we hope you enjoy the rest of your day!
This discussion has been closed.