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Upgrade option is not working

surisuri Posts: 2FreedomPop Newbie
edited February 12 in Swap your Device or Number #1
I got LTE sim card and trying to activate it through upgrade sim link, but "I already received sim " tab disabled. Can you please help!
Post edited by suri on

Answers

  • CarlosGCarlosG Posts: 2,101 admin
    suri said:

    I got LTE sim card and trying to activate it through upgrade sim link, but "I already received sim " tab disabled. Can you please help!

    Hello,

    We will gladly help you with this issue. Please provide us with the email address and ICCID numbers associated with the new SIM card you are having issues with so we can take a closer look at it.
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