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Account suspended

kuptonkupton Posts: 10FreedomPop Newbie
Hi my account was suspended because my card expired. I updated my payment method with paypal but I still see "Alert: Account suspended due to billing issue. Click here to update your credit card or change payment method. " when I login. Please help. Thanks.

Answers

  • kuptonkupton Posts: 10FreedomPop Newbie
    The last 4 of the phone number is 3540. Thanks
  • MarcelaSMarcelaS Posts: 1,118 admin
    kupton said:

    Hi my account was suspended because my card expired. I updated my payment method with paypal but I still see "Alert: Account suspended due to billing issue. Click here to update your credit card or change payment method. " when I login. Please help. Thanks.

    kupton said:

    The last 4 of the phone number is 3540. Thanks

    Hi!

    We have manually reactivated the service. Please sync your account data.

    Below a useful article.

    https://support.freedompop.com/app/answers/detail/a_id/3240/kw/sync account

    Let us know if it is working properly.
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