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Need to replace sim card on lte account, new card in hand

jsolljsoll Posts: 8FreedomPop Newbie
I need to replace a sim card on an existing account. I already have the new sim card in hand just need to know where to submit the iccid so this can be done.

Please advise

Thank you

Answers

  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • jsolljsoll Posts: 8FreedomPop Newbie
    How do I send a private message to you with both sim icc id's?
  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • jsolljsoll Posts: 8FreedomPop Newbie
    Any updates? Thank you.
  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
  • jsolljsoll Posts: 8FreedomPop Newbie
    edited February 21 #7
    I provided them earlier. Said message was moderated. Here they are again.

    Phone # 2300

    old sim iccid 9045
    new sim iccid 0361

    Thanks
    Post edited by jsoll on
  • [Deleted User][Deleted User] Posts: 0 admin
    edited February 21 #8
    The user and all related content has been deleted.
    Post edited by [Deleted User] on
  • jsolljsoll Posts: 8FreedomPop Newbie
    Yes, phone containing old sim ending in 9045 was lost.
  • [Deleted User][Deleted User] Posts: 0 admin
    edited February 21 #10
    The user and all related content has been deleted.
    Post edited by [Deleted User] on
  • jsolljsoll Posts: 8FreedomPop Newbie
    Thank you for your help.

    ***PLEASE EDIT OUT MY PERSONAL INFO FROM THE POSTS ABOVE.

    THANK YOU!
  • [Deleted User][Deleted User] Posts: 0 admin
    The user and all related content has been deleted.
This discussion has been closed.