**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Need Admin assist to swap a device

qwu_wbqwu_wb Posts: 4FreedomPop Newbie
email: [email protected]
last 4 digit of phone number: 3858
Current device: LG Stylo can break down any time now
New device: LG V20 IMEI = 359969070847309 ICCID = 89011202002453795463

Thanks

Answers

  • CarlosGCarlosG Posts: 2,141 admin
    qwu_wb said:

    email: [email protected]
    last 4 digit of phone number: 3858
    Current device: LG Stylo can break down any time now
    New device: LG V20 IMEI = 359969070847309 ICCID = 89011202002453795463

    Thanks

    Hello,

    Our team will gladly help you with this issue. Can you please confirm that you're only wanting a device swap between the old LG STYLO and the new LG V20?
  • qwu_wbqwu_wb Posts: 4FreedomPop Newbie
    Yes. I only want to swap the old LG Stylo and the new LG V20.

    The LG Stylo will be retired after. Thanks.
  • CarlosGCarlosG Posts: 2,141 admin
    qwu_wb said:

    Yes. I only want to swap the old LG Stylo and the new LG V20.

    The LG Stylo will be retired after. Thanks.

    We were unable to find the New LG V20. Have you activated this device through our BYOD page yet?
Sign In or Register to comment.