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I would like to cancel an order that has not shipped yet

drayfuss88drayfuss88 Posts: 14FreedomPop Newbie
I would like to cancel my order 134024489 please! i ordered another sim through amazon because it offered faster shipping.

Answers

  • CarlosGCarlosG Posts: 2,101 admin

    I would like to cancel my order 134024489 please! i ordered another sim through amazon because it offered faster shipping.

    Hello,

    Our team will gladly help you with this issue. Shipping can take 7 to 10 business days after the order has been successfully processed. Please confirm if you do want this order canceled and we'll assist you right away.
  • drayfuss88drayfuss88 Posts: 14FreedomPop Newbie
    yes i would like it cancelled
  • CarlosGCarlosG Posts: 2,101 admin

    yes i would like it cancelled

    The account has been canceled but it's necessary to mention that the device shipped this weekend which means that it will arrive at your address. But no need to worry, since the account is no longer active you can simply throw the device away and you won't receive future charges.
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