**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Why does it take so long time?

Claire9090Claire9090 Posts: 2FreedomPop Newbie
I still do not receive my SIM card. It shipped on Feb 13. Why is it so slow? crazy!!! Who knows that?


  • JohnHWCJohnHWC Posts: 1FreedomPop Newbie
    It has been more than 2 weeks since I ordered a moto E (2nd gen) and
    paid for expedited shipping. It still has not shipped: it has been
    stuck in "preparing shipment" for several days. There is no point in
    paying for expedited shipping if it is not shipped. My order number
    is 133391888. Also, I have moved since the order. My new address is
    in my Shipping Address Settings, but the Order Status page has not
Sign In or Register to comment.