Samsung Galaxy S3's Sound Won't Work

Since the beginning of August, my Samsung Galaxy S3 has been lagging, freezing up, etc. If that wasn't enough, now it has zero sound. I have been trouble-shooting the issue, and there's no apparent reason for the lack of sound. My phone is a complete DUD. After waiting for over a month to receive it, I have only gotten about two good weeks' use out of it. I bought the phone to USE, and I've really not been able to do much of that.

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