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Swap phone numbers between SIM cards

WildCatWildCat Posts: 2FreedomPop Newbie
I would like to switch the phone numbers between the two SIM cards in my account.
One of the SIM cards I bought from a third party retailer (BestBuy) in person. The other was purchased pre-activated online directly from FreedomPop. The one from the retailer has been activated and confirmed working on an iPhone 5s (Verizon). The SIM directly from FreedomPop is activated in my account but has not been put in a phone. These are the only two devices/SIMs on my account.
Please let me know what additional information I need to provide.
Thank you for any and all assistance.

Answers

  • CarlosGCarlosG Posts: 2,155 admin
    WildCat said:

    I would like to switch the phone numbers between the two SIM cards in my account.
    One of the SIM cards I bought from a third party retailer (BestBuy) in person. The other was purchased pre-activated online directly from FreedomPop. The one from the retailer has been activated and confirmed working on an iPhone 5s (Verizon). The SIM directly from FreedomPop is activated in my account but has not been put in a phone. These are the only two devices/SIMs on my account.
    Please let me know what additional information I need to provide.
    Thank you for any and all assistance.

    Hello,

    Our team will gladly help you with this issue. Please confirm both SIM cards' ICCID numbers as well as the last four digits of their phone numbers so we can take a closer look at them.
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