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Swap phone numbers

annenbrannenbr Posts: 9FreedomPop Newbie
Hello, could someone from admin please swap my old phone number to my new device. It would be the 3890 number to the new Alcatel. Thank you.

Answers

  • CarlosGCarlosG Posts: 2,141 admin
    annenbr said:

    Hello, could someone from admin please swap my old phone number to my new device. It would be the 3890 number to the new Alcatel. Thank you.

    Hello,

    We have successfully swapped the phone numbers between the accounts requested. Please turn the working device off and back on and let us know if it works properly.
  • annenbrannenbr Posts: 9FreedomPop Newbie
    Hi - I turned it off and back on. It says that the device could not be activated, error code 6305.
  • CarlosGCarlosG Posts: 2,141 admin
    annenbr said:

    Hi - I turned it off and back on. It says that the device could not be activated, error code 6305.

    It can take a couple of hours for the process to go through. Please try it once more and let me know if it works.
  • annenbrannenbr Posts: 9FreedomPop Newbie
    It is working.. thanks!
  • CarlosGCarlosG Posts: 2,141 admin
    annenbr said:

    It is working.. thanks!

    You're welcome. Have a great weekend!
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