Samsung galaxy tab 3 not connecting to Sprint Network

Shikha AgarwalShikha Agarwal Posts: 0FreedomPop Newbie
I ordered the device on Jul 31. Received it on Aug 20. It is not connecting to Sprint Network. I called the technical support number and i waited for an hour for somebody to pickup but nobody did. Can anybody from freedompop help ?

Comments

  • Abbey HAbbey H Posts: 0FreedomPop Newbie
    Have you run the "update profile" and "update PRL" under "setting" then "system update"? Just wondering...
  • Rich Sias (16th)Rich Sias (16th) Posts: 3,348FreedomPop Newbie, FreedomPop Master, FreedomPop Expert ✭✭✭✭✭
    @Shikha Agarwal‌ did you get it all resolved ?
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
  • michelle byrdmichelle byrd Posts: 2FreedomPop Newbie
    My premium service will not work.I get it call cannot be completed
  • michelle byrdmichelle byrd Posts: 2FreedomPop Newbie
    I cannot get any support for my kyocero hydro
    I have mailed support w/o response
    Plm my. Phone does not [email protected] startup and the phone reboots and drop calls
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