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I switched devices the SIM will not activate

Chuck_HChuck_H Posts: 2FreedomPop Newbie
The app is saying that my sim is blocked that I need to contact support.

This is the number on top of the sim
8901170427 8178010098

The support page says that I cant contact support because I'm not VIP...

Answers

  • [Deleted User][Deleted User] Posts: 0 admin
    Chuck_H said:

    The app is saying that my sim is blocked that I need to contact support.

    This is the number on top of the sim
    8901170427 8178010098

    The support page says that I cant contact support because I'm not VIP...

    Hi Chuck_H. Thank you for reaching out.

    Please confirm that the SIM is on a GSM unlocked smartphone running Android 4.3+ or iOS 8.2+. If the phone is not a GSM unlocked device, the usual message you will get is the one you are indicating at this time.
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