billing issue

cheri clarkcheri clark Posts: 0FreedomPop Newbie
[email protected] double billed July 19th and Aug 2nd. Cannot post from that account. Second time trying to get refund from July 19th error. phone (319) 531-7758. account also under my name.

Comments

  • Hi @cheri clark‌ ! Thank you for reaching out to us on our forum! I reviewed your account and we did see the double charge. We sincerely apologize for this error. You have been refunded for the double charges. Please allow 3-5 business days for the refund to reflect on your bank statement. We truly value and appreciate your business, we hope that you have a Freedom-tastic day!
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