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Need to transfer top up credits to new phone and account

snowylocalsnowylocal Posts: 2FreedomPop Newbie
I would like to cancel the account with theLG Optimus F3 and transfer the top up credits to the account I now use, which is under a different Freedompop account.

Answers

  • CarlosGCarlosG Posts: 1,792 admin

    I would like to cancel the account with theLG Optimus F3 and transfer the top up credits to the account I now use, which is under a different Freedompop account.

    Hello,

    Our team will gladly help you with this issue. We would like to start by mentioning that it's necessary for you to cancel the account on your end by following these steps. Please confirm the phone number assocaited with the LG Optimus F3 so we can take a closer look at it as well as the email address associated with the account you use now so we can take a closer look at it.
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