**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

upgrade to 3 month plan and keep the phone number

Momo_babyMomo_baby Posts: 3FreedomPop Newbie
I just got the 3 month plan from target. How can I put it to my account and keep the phone number? Thanks

Answers

  • CarlosGCarlosG Posts: 2,122 admin
    Momo_baby said:

    I just got the 3 month plan from target. How can I put it to my account and keep the phone number? Thanks

    Hello,

    Our team will gladly help you with this issue. Please confirm is the email address in your profile is the same as the email assocaited with your FreedomPop account and include the last four digits of its phone number to make sure we have the right one.

    Can you also send us the ICCID printed on the SIm card you just got from Target sow e can take a closer look at it?
  • Momo_babyMomo_baby Posts: 3FreedomPop Newbie
    It has been almost two months after I submitted the ICCID, but still no response. Have anybody read my message?
  • CarlosGCarlosG Posts: 2,122 admin
    Momo_baby said:

    It has been almost two months after I submitted the ICCID, but still no response. Have anybody read my message?

    Hi,

    We apologize for the delay. Please send us the ICCID numbers through here so we can analyze your case further.
Sign In or Register to comment.