How do I downgrade my voice plan

Robert NonesRobert Nones Posts: 0FreedomPop Newbie
How can I downgrade my voice plan? I signed up for the first month free and have not been able to figure out how to downgrade. I have now been charged for 2 additional months of unlimited talk and text that I never wanted to pay for. If someone could please downgrade my account for me or explain to me how to.
I have watched the videos on how to downgrade but when I go to my plans and then to "details and plan managment" it doesn't look the same as what is shown in the video...
Plz help. And thank you in advance

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