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Move # between FP phones

NeedHelpSirNeedHelpSir Posts: 4FreedomPop Newbie
I have one active FreedomPop Phone (active phone number on a free plan)

I have another FreedomPop Phone that is inactive.

I would like to move my active phone number to my inactive phone.

Please help,
Thanks

Answers

  • CarlosGCarlosG Posts: 2,131 admin

    I have one active FreedomPop Phone (active phone number on a free plan)

    I have another FreedomPop Phone that is inactive.

    I would like to move my active phone number to my inactive phone.

    Please help,
    Thanks

    Hello,

    Our team will gladly help you with this issue. Can you please confirm if you are looking to have the active device swapped with the one that's inactive? If so, please provide us with both devices' MEID (MAC or DEC) numbers so we can take a closer look at it.
  • NeedHelpSirNeedHelpSir Posts: 4FreedomPop Newbie
    Hi,

    Yes, I am " looking to have the active device swapped with the one that's inactive".

    Active device MEID: A000002A29F94A

    Inactive device MEID: 256691432507694097
  • CarlosGCarlosG Posts: 2,131 admin

    Hi,

    Yes, I am " looking to have the active device swapped with the one that's inactive".

    Active device MEID: A000002A29F94A

    Inactive device MEID: 256691432507694097

    Hi,

    We will be opening a private message regarding this matter as we need to gather and provide personal account information.
This discussion has been closed.