**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Swap out old device with new

rachelGrachelG Posts: 3FreedomPop Newbie
My old Samsung S4 is broke and I got a new Samsung S4 and want to swap out the device. What do I need to do?

Answers

  • AngiePAngieP Posts: 489FreedomPop Newbie admin
    edited May 20 #2
    rachelG said:

    My old Samsung S4 is broke and I got a new Samsung S4 and want to swap out the device. What do I need to do?

    Hey rachelG!

    Thanks for reaching out. We apologize for the delay in getting back to you. We'll be glad to assist you with your current concern. It is our understanding you wish to replace your current S4 as it is broken. To be able to assist you, please provide us with the MEID and ICCID number of the old and new device.
Sign In or Register to comment.