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How can I swap phones of my same account

ZhendongZhendong Posts: 2FreedomPop Newbie
Hi, My son lost his phone. I have ordered a new Sim card and activated for swaps. What can I do next?

Answers

  • EuniceLEuniceL Posts: 410 admin
    Zhendong said:

    Hi, My son lost his phone. I have ordered a new Sim card and activated for swaps. What can I do next?

    Hello, @Zhendong. We will gladly assist you with your concern. In order for us to take a closer look at this, please provide the ICCID number of the new SIM card as well as the last four digits of the phone number.
  • ZhendongZhendong Posts: 2FreedomPop Newbie
    Thanks. I have fixed the problem.
  • EuniceLEuniceL Posts: 410 admin
    Zhendong said:

    Thanks. I have fixed the problem.

    Hello, @Zhendong. Thanks for getting back to us. We are glad to hear your issue has been resolved. If you are ever in need of assistance, please let us know if you have any further questions and we will gladly assist you.
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