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How do I get mobile broadband connected?

suegsueg Posts: 6FreedomPop Newbie
I have a netgear fuse ,Medi: 35673306024271 that I used in Feb but now I get a alert Mobile Broadband Disconnected,
is due to account needing to be reset or lack of signal?
On line at Freedom Pop my account is active, and the signal strength shows 4 bars on the Netgear.
Please what can I do.

Answers

  • EuniceLEuniceL Posts: 383 admin
    sueg said:

    I have a netgear fuse ,Medi: 35673306024271 that I used in Feb but now I get a alert Mobile Broadband Disconnected,
    is due to account needing to be reset or lack of signal?
    On line at Freedom Pop my account is active, and the signal strength shows 4 bars on the Netgear.
    Please what can I do.

    Hello, @sueg. Our support team will gladly assist you to resolve this issue. Please click here for troubleshooting instructions for your device. If after following those steps, including performing a soft reset, the issue persists we recommend performing a factory reset.

    Let us know if you have any further questions and we will gladly continue assisting you.
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