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Ordered two SIMs transaction#132032598 and 132032809 on April 24th for swapping but where are they?

ericw12ericw12 Posts: 7FreedomPop Newbie
Ordered two SIMs transaction#132032598 and 132032809 on April 24th for swapping but where are they? It has been about 4 weeks...

Answers

  • EuniceLEuniceL Posts: 410 admin
    ericw12 said:

    Ordered two SIMs transaction#132032598 and 132032809 on April 24th for swapping but where are they? It has been about 4 weeks...

    Hello, @ericw12. Our support team will gladly assist you to resolve this issue. We are very sorry to let you know that your LTE SIM cards have not yet shipped, as we are dealing with a slight unexpected backorder for this product. I can confirm that your orders are in accepted status with our Logistics Partner.

    Once your orders ship, you'll receive an email with the tracking information for each order.

    Let us know if you have any other questions and we will gladly continue assisting you.
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