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I'm on a 7.99 plan and I want to downgrade to free.

annatadoliniannatadolini Posts: 4FreedomPop Newbie
when I click on my plan it only shows a green button that says activate.
And when I click on plans it also shows I'm on the 7.99 and the free plan at the same time.
I've been paying for years but I cannot submit a ticket because it says I'm not a paying customer....
But all I want is to downgrade to free.
Can anybody help me?

Best Answers

  • annatadoliniannatadolini Posts: 4FreedomPop Newbie
    #3 Accepted Answer
    Thank you so much!!!!!
  • annatadoliniannatadolini Posts: 4FreedomPop Newbie
    #4 Accepted Answer
    EuniceL, thank you so much for helping, you are very appreciated!
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