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Successful [BYOD activation] and would like to request a [device swap] Please

altonalton Posts: 4FreedomPop Newbie
Successful [BYOD activation] CDMA Sprint phones

Would like to request a [account swap] on the following active devices:


lg g5 LS992 (Sprint)
meid dec 089482906302701399
iccid 89011201000612704906

===============================

LGG710PM
089401370500349444 meid dec
ICCID 89011203000036573695


Thank you







Best Answer

  • AngiePAngieP Posts: 489FreedomPop Newbie admin
    #2 Accepted Answer
    alton said:

    Yes. That is correct

    alton said:

    Still waiting

    We apologize for the delayed response. As you have requested, we've successfully activated your LG G5, MEID 089482906302701399, has been reactivated on the account associated phone number XXX-XXX-2422. Your LG G7, MEID 089401370500349444, has been reactivated on the account associated with phone number XXX-XXX-3399. Please be sure to power cycle both devices, they should be working now.

Answers

  • AngiePAngieP Posts: 489FreedomPop Newbie admin
    alton said:

    Successful [BYOD activation] CDMA Sprint phones

    Would like to request a [account swap] on the following active devices:


    lg g5 LS992 (Sprint)
    meid dec 089482906302701399
    iccid 89011201000612704906

    ===============================

    LGG710PM
    089401370500349444 meid dec
    ICCID 89011203000036573695


    Thank you







    Hey alton,

    Thanks for reaching out. We'll be glad to assist you with your device swap request. To be sure we're on the same page, we'd like to confirm, your LG G5, MEID 089482906302701399, should be reactivated on the account associated phone number XXX-XXX-2422. The LG G7, MEID 089401370500349444, should be reactivated on the account associated with phone number XXX-XXX-3399, correct?
  • altonalton Posts: 4FreedomPop Newbie
    Yes. That is correct
  • altonalton Posts: 4FreedomPop Newbie
    Still waiting
  • AngiePAngieP Posts: 489FreedomPop Newbie admin
    alton said:

    Still waiting

    Hey alton, just confirming, on 06/12/19, we confirmed the device swap had been successfully performed. Your LG G5, MEID 089482906302701399, was reactivated on the account associated phone number XXX-XXX-2422. Your LG G7, MEID 089401370500349444, was reactivated on the account associated with phone number XXX-XXX-3399. Should there be anything else we may assist you with, please feel free to reply to this message and we'll be happy to help you.
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