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I would like a FreedomPop Admin to assist in a number swap request

jodashjodash Posts: 2FreedomPop Newbie
My old account is a Samsung S5 with number XXX XXX-9919.
My new account is a SIM kit in a Samsung S10 with number XXX XXX-9088.
I need the numbers swapped so I can keep my old number and cancel my old account.
Post edited by EuniceL on

Answers

  • EuniceLEuniceL Posts: 410 admin
    jodash said:

    My old account is a Samsung S5 with number XXX XXX-9919.
    My new account is a SIM kit in a Samsung S10 with number XXX XXX-9088.
    I need the numbers swapped so I can keep my old number and cancel my old account.

    Hello, @jodash. Our support team will gladly assist you to resolve this issue. We are glad to confirm that both phone numbers have been successfully swapped. Plese, click here for instructions on how to cancel an account.

    Let us know if you have any further questions and we will gladly continue assisting you.
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