**Reminder** When you sign up for FreedomPop service we often offer a free trial experience for one of our plans or add-on services. Upon the end of your Trial, you will incur the regular charge for that plan or service. Please take a look at our Community post for more information regarding your recent purchase and what to expect: http://bit.ly/2xFTGWY

Request to swap S6 with S8

Andrew C VieiraAndrew C Vieira Posts: 5FreedomPop Newbie
Currently, I use a Samsung Galaxy S6, model SM-G920P, with my account. I would like to replace this with a Samsung Galaxy S8, model SM-G950U. The S6 does not require a SIM card, but the S8 does. How do I obtain the appropriate SIM card and swap my account and phone number to it?

Answers

  • Andrew C VieiraAndrew C Vieira Posts: 5FreedomPop Newbie
    I posted this request 3 days ago, but I haven't heard a response yet. Could someone please assist me?
  • EuniceLEuniceL Posts: 410 admin
    edited June 17 #3

    Currently, I use a Samsung Galaxy S6, model SM-G920P, with my account. I would like to replace this with a Samsung Galaxy S8, model SM-G950U. The S6 does not require a SIM card, but the S8 does. How do I obtain the appropriate SIM card and swap my account and phone number to it?

    I posted this request 3 days ago, but I haven't heard a response yet. Could someone please assist me?

    Hello, @Andrew C Vieira. We are sorry about our delayed reply. Our support team will gladly assist you to resolve this issue. Please provide the MEID Hex of both devices so we can take a closer look at it.
  • Andrew C VieiraAndrew C Vieira Posts: 5FreedomPop Newbie
    edited June 17 #4
    The MEID Hex of the S6 is 0x99000697495776. The MEID Hex of the S8 is 0x35833008490277.
    Post edited by Andrew C Vieira on
Sign In or Register to comment.