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How to transfer existing Freedompop phone number to new Freedompop account/SIM Card?

rmoviestar91rmoviestar91 Posts: 3FreedomPop Newbie
How do I switch my phone number from one account to a new account/SIM card? I lost my previous phone but kept the account active so that I can transfer the number to my new phone/sim card. I would like to port my number but since it is still active on my old account, it says that it is not eligible. Please advise, thank you.

Answers

  • CarlosGCarlosG Posts: 2,131 admin

    How do I switch my phone number from one account to a new account/SIM card? I lost my previous phone but kept the account active so that I can transfer the number to my new phone/sim card. I would like to port my number but since it is still active on my old account, it says that it is not eligible. Please advise, thank you.

    Hello,

    Our team is more than willing to help you resolve this issue as quickly as possible. We will be opening a private message regarding this matter as we need to gather and provide personal account information.
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