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I wanted to close my account but you charged me $20 top up

trouptroup Posts: 2Unconfirmed, FreedomPop Newbie
I just closed my account at the same time, can you please refund this amount, I don't want to have to file a ****, thanks.

Answers

  • CarlosGCarlosG Posts: 2,155 admin
    troup said:

    I just closed my account at the same time, can you please refund this amount, I don't want to have to file a ****, thanks.

    Hello,

    Our team will gladly help you with this issue. After escalating your case to our support team, we have been advised that the refund has been processed, Please allow 3 to 5 business days for it to appear back in your card.

    Let us know if you have any other questions and we'll gladly help.
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