I would like to get some clarification on "enabling" Top Off and clarification on credit paid.
In order to not be "suspended" so I could have time to borrow some data from Freedom Pop friends when my data ran out yesterday. I enabled "TopOff" and chose to click on $10 credit rather than $20 credit, however FP charged $20 to my PayPal account. Now it is seems impossible to "disable top off" and retrieve my $20 credit without signing up for another service at $6.95. It also seems this credit "expires" after 30 days, but can be reactivated if needed. I don't think any of this is even legal and want to get definitive information about it. I have looked this topic up in the community forums, several have asked the same question. All the answers have been deleted. I have taken screenshots and will decline the above $20/19.84 charge with my credit card bank. Please tell me how to retrieve my credit of $20/19.84 and disable Top Off? I was not warned/alerted when "enabling Top Off" that I would be charged $20 instead of the $10 button that I clicked on. In addition I was not warned nor advised that I would not be able to disable Top Off, nor was I warned the $20 was non refundable. In addition as I understand, if I do not use the $20 by the end of 30 days I will lose it. Can someone please clarify Top Off policy. In this day and age, a credible company would state the facts with every step.
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