BadSIM, REQUESTING REFUND

BadSIMBadSIM Posts: 7FreedomPop Newbie
SIM fails to activate. Purchased from freedompop. com

Please refund $49.99.

[email protected]

ICCID
89011704278203299039

SKU
ZMP-USIM-DOTRIVDKT05
UPC
7 1046543014 3

Answers

  • CarlosGCarlosG Posts: 2,272 admin
    BadSIM said:

    SIM fails to activate. Purchased from freedompop. com

    Please refund $49.99.

    [email protected]

    ICCID
    89011704278203299039

    SKU
    ZMP-USIM-DOTRIVDKT05
    UPC
    7 1046543014 3

    Hello,

    Our team will gladly help you with this issue. Would you like assistance with activating your device or would you rather leave the account as canceled?
  • BadSIMBadSIM Posts: 7FreedomPop Newbie
    The team has had one month to help me with my issue. At this point I would like to proceed with a refund. Thank you!
  • CarlosGCarlosG Posts: 2,272 admin
    BadSIM said:

    The team has had one month to help me with my issue. At this point I would like to proceed with a refund. Thank you!

    After escalating your case to our support team we have been advised that the refund has been processed. Please allow 3 to 5 business days for it to appear back in your card.

    Let us know if you ahve any other questions and we'll gladly help.
  • BadSIMBadSIM Posts: 7FreedomPop Newbie
    CarlosG said:

    BadSIM said:

    SIM fails to activate. Purchased from freedompop. com

    Please refund $49.99.

    [email protected]

    ICCID
    89011704278203299039

    SKU
    ZMP-USIM-DOTRIVDKT05
    UPC
    7 1046543014 3

    Hello,

    Our team will gladly help you with this issue. Would you like assistance with activating your device or would you rather leave the account as canceled?
    The team has had one month to help me with my issue. At this point I would like to proceed with a refund. Thank you!
    Did this answer the question?
  • BadSIMBadSIM Posts: 7FreedomPop Newbie
    CarlosG said:

    BadSIM said:

    The team has had one month to help me with my issue. At this point I would like to proceed with a refund. Thank you!

    After escalating your case to our support team we have been advised that the refund has been processed. Please allow 3 to 5 business days for it to appear back in your card.

    Let us know if you ahve any other questions and we'll gladly help.
    Thank you!
  • CarlosGCarlosG Posts: 2,272 admin
    BadSIM said:

    CarlosG said:

    BadSIM said:

    The team has had one month to help me with my issue. At this point I would like to proceed with a refund. Thank you!

    After escalating your case to our support team we have been advised that the refund has been processed. Please allow 3 to 5 business days for it to appear back in your card.

    Let us know if you ahve any other questions and we'll gladly help.
    Thank you!
    You're welcome. Have a great week!
This discussion has been closed.