Canceling account

Gwyn MalloyGwyn Malloy Posts: 2FreedomPop Newbie
How do I cancel & get a refund other than disputing the charge on my credit card?

I never got the activation email. I've tried using "forgot password" (5 or times!) but I don't get the email. I've tried contacting support (email because I can't find a phone number)...no response.

I don't mean to be impatient or difficult but this is ridiculous. A phone that doesn't work is useless. I'm not really going to pay for a service that I'm not getting.

Is this typical?

Best Answers

Answers

  • Dan CastroDan Castro Posts: 0FreedomPop Newbie
    I'd like to cancel my order too. I haven't received the phone and it hasn't been shipped to me yet. I feel this is a rip-off company and I want no part of it!
  • Gwyn MalloyGwyn Malloy Posts: 2FreedomPop Newbie
    My issue is fixed but I'm kind of puzzled about how it happened in the first place and why I wasn't getting the password reset email.
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