Cancelling an account

Pearl V. O'ConnorPearl V. O'Connor Posts: 6FreedomPop Newbie
I tried to cancel my account online while logged in to my account, but it only says Failure Try again later.
How do I cancel this account?

Answers

  • EuniceLEuniceL Posts: 688 admin

    I tried to cancel my account online while logged in to my account, but it only says Failure Try again later.
    How do I cancel this account?

    Hello, @Pearl V. O'Connor. We are sorry about our delayed reply. Our support team will gladly assist you to resolve this issue. Please confirm if the email address on your profile is the same email address associated with your FreedomPop account as well as a screenshot of the error received when attempting the cancellation so we can take a closer look at it.
  • annimhereannimhere Posts: 2FreedomPop Newbie
    I have the same problem, failure try again. I don't want this sim account and I want my money refunded.
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