unforeseen technical issue?

Jay SmithJay Smith Posts: 18FreedomPop Newbie
edited July 10 in Account Help #1
I have two phones on my account. One is working; the other says "Alert: Your FreedomPop service is inactive due to an unforeseen technical issue." The inactive one is the phone number ending in 8101. How do I fix this?

UPDATE: This issue has now been resolved. I "updated" my credit card info (using the same credit card) and my service has been restored.
Post edited by Jay Smith on

Answers

  • EuniceLEuniceL Posts: 612 admin
    Jay Smith said:

    I have two phones on my account. One is working; the other says "Alert: Your FreedomPop service is inactive due to an unforeseen technical issue." The inactive one is the phone number ending in 8101. How do I fix this?

    UPDATE: This issue has now been resolved. I "updated" my credit card info (using the same credit card) and my service has been restored.

    Hello, @Jay Smith. Thank you for reaching out. We are glad to hear your issue was resolved. Please don't hesitate to contact us back if you are in need of assistance so we can help.
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