Hotspot (tethering) feature on phone no longer working
When this new phone service migration occurred I lost the ability to use the hotspot feature on my phone to connect my laptop to the internet. Whenever I try to turn on the hotspot I get an error message stating that I have not subscribed to the service. Freedompop customer services response was to reset my phone to the factory settings, which would delete all of my files and data. Has anyone else experienced this or know of a different way to fix it?