Top Up Balance Is Gone

canteenmugcanteenmug Posts: 3FreedomPop Newbie
For my account 727-586-4017, I was notified "This account no longer works with FreedomPop. Ting has an exclusive deal to save your number." The $20 charged recently on 6/9/19 for the Top Up Balance is now $0 and disappeared. Can I please get a refund?

Answers

  • CarlosGCarlosG Posts: 2,272 admin

    For my account 727-586-4017, I was notified "This account no longer works with FreedomPop. Ting has an exclusive deal to save your number." The $20 charged recently on 6/9/19 for the Top Up Balance is now $0 and disappeared. Can I please get a refund?

    Hello,

    We apologize for the delayed response. We just wanted to confirm that the refund was successfully processed a few days ago. Let us know if you have any other questions and we'll gladly help.
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