Due to our current migration process, some of our operations will be temporarily unavailable in order to make the transition seamless. One of those being our ability to swap devices. Rest assured as we are working diligently to resume all operations for a better overall experience.

However, as we understand the excitement of waiting on pending situations, we still offer customers the ability to BYOD (bring your own device) in order to expedite the use of the desired device. Feel free to find out more by visiting the following link:
https://support.freedompop.com/app/answers/detail/a_id/2914/kw/byod

Thank you for your patience and understanding throughout this process.

Move credit and close discontinued Sprint account to GSM account

GKGK Posts: 12FreedomPop Newbie
Hi,

I have 2 accounts, one each of the GSM kit and the other being a Sprint device. The account for the sprint device is being closed, and I would like to move the top up credit from the Sprint device account to the GSM kit, and close the Sprint device account.

I would appreciate your help in doing this.
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