How to switch semi-annual service?

Sarah_SeoSarah_Seo Posts: 6FreedomPop Newbie
My number is 240-200-5688. I'm currently using semi-annual plans(1G) and service(FreedomPop phone premier semi-annual). It's been renewed July 28. I wanted to switch current service to 'Freedompop MMS and group messaging semi-annual. But there was no option, no any way to call Freedompop to request switching. I tried to send a ticket but it even showed popup saying I need to buy VIP service to send a ticket. It's horrible. Please advise me how to switch semi-annual service.


  • Rich Sias (16th)Rich Sias (16th) Posts: 3,333FreedomPop Newbie, FreedomPop Master, FreedomPop Expert ✭✭✭✭✭
    @Sarah_Seo - I gather you want the Service 'downgraded' to just a single service "Freedompop MMS and group messsaging semi-annual' instead of the Phone Premier semi-annual services bundle ? Confirm if this is the desired end result on that one SIM you are inquiring of. The Plan would remain the same 1 GB/mo semi-monthly.
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
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