How to get refund due to semi-annual service change

Sarah_SeoSarah_Seo Posts: 6FreedomPop Newbie
My number is 240-200-5688. I changed current Freedompop phone premier semi-annual to Freedompop mms and group messaging semi-annual. Current service was renewed on July 28. How do I get refund the remaining balance? I also use semi-annual 1G plan.
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