Due to our current migration process, some of our operations will be temporarily unavailable in order to make the transition seamless. One of those being our ability to swap devices. Rest assured as we are working diligently to resume all operations for a better overall experience.

However, as we understand the excitement of waiting on pending situations, we still offer customers the ability to BYOD (bring your own device) in order to expedite the use of the desired device. Feel free to find out more by visiting the following link:
https://support.freedompop.com/app/answers/detail/a_id/2914/kw/byod

Thank you for your patience and understanding throughout this process.

Please, help transfer my FP Sprint number from Ting back to FP LTE SIM

MilaKozyrMilaKozyr Posts: 3FreedomPop Newbie
Hi,
when trying to transfer my 732-515-5538 back to FP LTE SIM I'm getting the following message:
Transfer Status The selected phone number is already in use.
I've been using Acc# and PIN provided on https://ting.com/mobile/freedompop
Please, advise.
Thank you,

Answers

  • AmishAmish Posts: 3FreedomPop Newbie
    I have been trying to swap my number to the LTE SIM for the past week, but I keep getting this error message:
    " Transfer Status The selected phone number is already in use.
    There was a problem with your number transfer, please update your transfer information and re-submit your transfer."

    Has anyone figured out what to do?
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