Transfer Service to new device from Sprint Hotspot

Robert PaluszakRobert Paluszak Posts: 8FreedomPop Newbie
I have a sprint Hotspot from Freedompop that is being discontinued. I would like to stay with freedompop, I got a new SIM/device from freedompop, (Netgear Unite Hotspot LTE). I have activated the new device. What is the next step to transfer my service credits from my old device to my new device.

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  • Robert PaluszakRobert Paluszak Posts: 8FreedomPop Newbie
    Rich. Thanks. Last night Jorge was able to take care of my request. The frustrating part for me was getting my posts approved. As you can see I posted this on August 1 and it was just approved last night. In the meantime, I posted probable 6-10 messages, none of which were approved, until last night when a couple were approved. Freedompop needs to address this as that is un-acceptable.
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