swap old number to new sim

Rangelle Dyanne HespenRangelle Dyanne Hespen Posts: 5FreedomPop Newbie
I don't have any account with Ting. I have my account with Freedompop only. I do Have a basic plan and top up credit. my account it under [email protected] My daughter just lost my sim card while we were on vacation so I requested a new simcard. I just need you to swap my old number to the new sim card.

Old Number: 702 718 6525
ICCD of Old Number: 89011704278138381043

new number: 702 803 2113
ICCD of New Number: 89011704278341580464

I just need help to swap my old number to new sim card, same plan, same top up. I've been with Freedompop since 2017 and I do love your service. just please help

I already tried to ask question to support, community, facebook and twitter. I didn't get any help at all. Please help. I don't know where else I can ask for help.
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