Transfer of service credits to new hotspot

Robert PaluszakRobert Paluszak Posts: 8FreedomPop Newbie
I received an email from support, but am unable to respond to it. So will post my response.

I don’t think you understood my question. Just to be clarify.

- I do not need any port out information.
- I do not wish to unlock my sprint device.
- Ting does not have access to my New freedompop Netgear Unite hotspot

I am looking to stay with Freedompop, I was told that I had to acquire a new hotspot and you could transfer my service credits to it.

I purchased and activated a Netgear Unite 4G LTE Hotspot from Freedompop. I also took advantage of a freedompop program to purchase service credits at a discount. I am looking to transfer my unused service credits to my new device. While it would be nice, I am not asking for my rollover data which is tied to the device.

Please private message me for my IMEI and account numbers.

Both accounts are registered in my name.

Any help would be appreciated.

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