hotspot does not work

kchengkcheng Posts: 3FreedomPop Newbie
hello bought a netgear hotspot from fp, came w the sim installed, the apn already set. but it does not connect to the network. I shut down and turn back on, there is no support number to call from fp, what do I do?

Answers

  • Rich Sias (16th)Rich Sias (16th) Posts: 3,348FreedomPop Newbie, FreedomPop Master, FreedomPop Expert ✭✭✭✭✭
    @kcheng - you need to contact an employee. Here they are identified by "Admin". Your account was incompletely setup and they need to fix that on their servers so your hot spot can log into the cellular account.
    Be my Valentine ZTE, Victory, LG Volt, 803S, & 4 SIMs
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